Privacy policy

1. Introduction

Critical One Energy Inc. ("the Company", "we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or interact with us. We comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), the California Online Privacy Protection Act (CalOPPA), and applicable securities regulations such as those enforced by the U.S. Securities and Exchange Commission (SEC), the Ontario Securities Commission (OSC), and their European counterparts.

By using our website, you agree to the terms of this Privacy Policy.

2. Contact Information

If you have questions about this Privacy Policy or how your data is handled, you can contact us through our Contact page.

3. Definition of Personally Identifiable Information

"Personally Identifiable Information" refers to information that can identify, contact, or locate a specific individual, such as name, address, phone number, email address, and any other information that is linked to an identifiable person. It does not include anonymous or aggregated data that cannot be used to identify an individual.

4. Information We Collect

We collect personal information directly from you when you fill out forms on our website, such as your name, email address, and phone number. We also collect information automatically using cookies and tracking technologies, including data from Google Analytics, Meta Pixel, LinkedIn Insight Tag, and Google Tag Manager. These tools collect details such as IP addresses, browser types, pages visited, and the duration of visits.

5. Use of Personal Information

We use the information we collect to respond to inquiries, provide customer support, enhance website performance, conduct analytics, support investor communications, and deliver marketing content if consented to. The information may also be used to develop and improve our services.

6. Cookies and Tracking Technologies

Our website uses cookies to gather data on user behavior, preferences, and website performance. You may control cookies through your browser settings, though disabling cookies may impact website functionality.

7. Third-Party Services and Information Sharing

We may share your personal information with trusted third-party service providers who help us operate our website and support our business. These parties include, but are not limited to, analytics services, email marketing platforms, and website hosting providers. While we ensure that such vendors process data in a secure and confidential manner, they are governed by their own privacy policies. We do not sell your personal data.

8. International Transfers

If your information is processed outside your jurisdiction, including in the United States or European Union, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your privacy in compliance with applicable data protection laws.

9. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal data from unauthorized access, disclosure, or misuse. Access to personal data is limited to personnel and service providers who require it to perform their roles, and all parties are bound by strict confidentiality obligations. Despite our efforts, we cannot guarantee absolute security, as no system is entirely immune from cyber threats.

10. Your Rights and Data Management

You have the right to access the personal information we hold about you, request corrections to inaccurate information, or ask for your data to be deleted. While we will make every effort to comply with such requests, residual copies may remain in our backup systems for legal or operational reasons. You may contact us through our Contact Us page to initiate these actions.

11. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by legal, regulatory, or contractual obligations. Once data is no longer needed, it will be securely deleted or anonymized.

12. Children's Privacy

Our services are intended for a general audience and are not directed to individuals under 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

13. Dispute Resolution

If you have concerns or complaints regarding this policy or our data practices, please contact us directly. If the matter cannot be resolved informally, it will be governed by the laws of the Province of Ontario, Canada, and handled by the courts located therein. We reserve the right to use arbitration or mediation where legally permissible and appropriate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. If the changes materially alter how we use your personal data, we will notify you where legally required and allow you the opportunity to opt out of new uses.

15. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

16. Contact Us

To submit inquiries, exercise your data rights, or make a complaint, you can use our Contact page.